Last Updated: April 1st 2026

At Asamimichan Shop, we want you to love your purchase. If you’re not fully satisfied, we’re here to help with an easy and transparent return and refund process.

Return Eligibility

You may request a return under the following conditions:

  • Item is damaged, defective, or incorrect upon arrival
  • Return request is made within 7 days of delivery
  • Item is unused, unwashed, and in original packaging
⚠️ Items that show signs of use, damage caused by the customer, or missing packaging may not be eligible for return.

Non-Returnable Items

  • Items purchased on clearance or sale (unless defective)
  • Gift cards
  • Customized or personalized products

Return Process

To initiate a return, please follow these steps:

  • Email us at support@asamimichanshop.com
  • Provide your order number and clear photos of the issue
  • Wait for approval and return instructions from our team
  • Ship the item back as instructed

Refund Policy

Once your returned item is received and inspected, we will notify you regarding the approval of your refund.

  • Approved refunds will be processed within 5–10 business days
  • Refunds will be issued to the original payment method
  • Shipping charges are non-refundable (unless the item was defective or incorrect)

Late or Missing Refunds

If you haven’t received your refund yet:

  • Check your bank account again
  • Contact your credit card company (processing delays may occur)
  • Contact your bank for further assistance

Exchanges

We only replace items if they are defective or damaged. If you need an exchange, please contact us first.

Return Shipping

Customers may be responsible for return shipping costs unless the product is defective or incorrect. We recommend using a trackable shipping service.

Need Help?

If you have any questions regarding returns or refunds, feel free to contact us:

📧 Email: support@asamimichanshop.com
🌐 Contact Page: https://asamimichanshop.com/contact/